Eduka's World Privacy Policy

Your privacy is important to us. Primed Kids GmbH.

Last updated: December 09, 2019

The privacy of your data — and it is your data, not ours! — is a big deal to us.

Identity & access
When you sign up for Eduka's World, we ask for your email address and additional information like your child's English level. That's just so you can personalize your new account, and we can send you invoices, updates, or other essential information. We’ll never sell your personal info to third parties, and we won’t use your name in marketing statements without your permission, either.

When you write Eduka's World with a question or to ask for help, we'll keep that correspondence, and the email address, for future reference. When you browse our marketing pages, we'll track that for statistical purposes (like conversion rates and to test new designs). We also store any information you volunteer, like surveys, for as long as it makes sense.

The only times we’ll ever share your info:
To provide products or services you've requested, with your permission.To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
If Eduka's World is acquired by or Primed Kids GmbH merged with another company — we don’t plan on that, but if it happens — we’ll notify you well before any info about you is transferred and becomes subject to a different privacy policy.

Our service partners
We might use the following third-party service provider named below to process and store your data:
Mailchimp (The Rocket Science Group, LLC), which we use to manage email marketing subscriber lists and send emails to our subscribers. Read their privacy policy. https://mailchimp.com/legal/privacy/

We also use Google Analytics service to measure the performance of our website.

We will not share your personal information with any other third-party unless we have your permission or the law requires us to.

Your Rights With Respect to Your Information
You may have heard about the General Data Protection Regulation (“GDPR”) in Europe. GDPR gives people under its protection certain rights with respect to their personal information collected by us within the Eduka's World the app and/or our marketing pages. Accordingly, Primed Kids GmbH recognizes and will comply with GDPR and those rights, except as limited by applicable law. The rights under GDPR include:

Right of Access. This includes your right to access the personal information we gather about you, and your right to obtain information about the sharing, storage, security and processing of that information.
Right to Correction. This is your right to request correction of your personal information.
Right to Erasure. This is your right to request, subject to certain limitations under applicable law, that your personal information be erased from our possession (also known as the “Right to be forgotten”). However, if applicable law requires us to comply with your request to delete your information, fulfillment of your request may prevent you from using Eduka's World services and may result in closing your account.
Right to Complain. You have the right to make a complaint regarding our handling of your personal information with the appropriate supervisory authority.
Right to Restrict Processing. This is your right to request restriction of how and why your personal information is used or processed.
Right to Object. This is your right, in certain situations, to object to how or why your personal information is processed.
Right to Portability. This is your right to receive the personal information we have about you and the right to transmit it to another party.
Right to not be subject to Automated Decision-Making. This is your right to object and prevent any decision that could have a legal, or similarly significant, effect on you from being made solely based on automated processes. This right is limited, however, if the decision is necessary for performance of any contract between you and us, is allowed by applicable European law, or is based on your explicit consent.

Many of these rights can be exercised by signing in and directly updating your account information. If you have questions about exercising these rights or need assistance, please contact us at contact@primedkids.com.

Cookies
Cookies are small pieces of data stored on a User’s device.

Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you if you opted in while signing up in the mobile application. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
You may also receive push notifications to your device to provide updates and other applicable messages. You can manage push notifications from the PARENTS SECTION of our app.

PaymentsWe may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Apple Store In-App PaymentsTheir Privacy Policy can be viewed at https://www.apple.com/legal/privacy/en-ww/

Processors we use
As part of the services we provide, and only to the extent necessary, we may use certain third party processors to process some or all of your personal information.

Law enforcement
Primed Kids GmbH won’t hand your data over to law enforcement unless a court order says we have to. We flat-out reject requests from local and federal law enforcement when they seek data without a court order. And unless we're legally prevented from it, we’ll always inform you when such requests are made.

Security & Encryption
All data is encrypted via SSL/TLS when transmitted from our servers to your app and/or browser. The database backups are also encrypted. Data isn’t encrypted while it's live in our database (since it needs to be ready to send to you when you need it), but we go to great lengths to secure your data at rest—you can read more about that on our security page.

Deleted data
When you cancel your account, we'll ensure that nothing is stored on our servers past 30 days. Anything you delete on your account while it's active will also be purged within 30 days (up until then it's available in the trash can).

Location of App and Data
Primed Kids GmbH is located in Austria, data from Eduka's World is saved on our servers. However, the app is being delivered and operated on servers in the United States. If you are located in the European Union or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using our Site, participating in any of our services and/or providing us with your information, you consent to this transfer.

Changes & questions
Primed Kids GmbH may update this policy once in a blue moon — we’ll notify you about significant changes by emailing the account owner or by placing a prominent notice on our site. You can access, change or delete your personal information at any time by contacting our support team.

Questions about this privacy policy? Please get in touch and we’ll be happy to answer them!


Eva
Mother of Matilda
"Matilda really enjoys moving through the different worlds. The Story behind U is very charming. Finally, an App that doesn’t just quiz children on vocabulary but encourages them to dream."
Andrea
Mother and teacher
"A huge compliment: After only one week some children in my group were able to speak a few words in English. For them, it’s always an exciting adventure they want to play again and again."

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